Privacy Policy

In Digital Bridger, we take the issue of privacy seriously. We recognise that when you provide information about yourself or your business that you are trusting us to act in a responsible manner and we are committed to making sure we earn that trust. Our policy for how we use information that you provide us, or that we collect through your use of our website, is set forth below. Please note that by visiting our website, you are accepting the practices described in this Privacy Policy notice.

 

Data Controller

 

Digital Bridger Ltd, 26a Coombe Road New Malden KT3 4QF, UK

Contact detail: Hello@digitalbridger.com

 

Types of data collected

 

Among the types of personal data that this website collects, by itself or through third parties, there are: cookies; usage data; email address; phone number; first name; last name; company name; country.

 

Complete details on each type of personal data collected are provided in the dedicated sections of this Privacy Policy or by specific explanation texts displayed prior to the data collection.

personal data may be freely provided by the user, or, in case of usage data, collected automatically when using this website.

 

Unless specified otherwise, all data requested by this website are mandatory and failure to provide these data may make it impossible for this website to provide its services. In cases where this website specifically states that some data are not mandatory, users are free not to communicate these data without consequences to the availability or the functioning of the services. Users who are uncertain about which personal data are mandatory are welcome to contact the company by emailing Enquiries@digitalbridger.com or by post Digital Bridger Ltd, 26a Coombe Road New Malden KT3 4QF, UK.

Any use of cookies – or of other tracking tools – by this website or by the company of third-party services used by this website serves the purpose of providing the services required by the user, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

 

Users are responsible for any third-party personal data obtained, published or shared through this website and confirm that they have the third party's consent to provide the data to the company.

Mode and place of processing the data

Appropriate security measures are taken to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the data.

 

The data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the company, in some cases, the data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as data processor by the company. The updated list of these parties may be requested from the company at any time.

Legal basis of processing

 

The personal data may be processed relating to users if one of the following applies:

 

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the company may be allowed to process personal data until the user objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of personal data is subject to European data protection law; 

  • Provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;

  • Processing is necessary for compliance with a legal obligation to which the company is subject;

  • Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the company;

  • Processing is necessary for the purposes of the legitimate interests pursued by the company or by a third party.

 

In any case, the company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Place

 

The data are processed at the company's operating office in Digital Bridger Ltd, 26A Coombe Road, New Malden KT3 4QF UK and in any other places where the parties involved in the processing are located.

 

Depending on the user's location, data transfers may involve transferring the user's data to a country other than their own. To find out more about the place of processing of such transferred data, users can check the section containing details about the processing of personal data.

 

Users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the company to safeguard their data.

 

If any such a transfer takes place, users can find out more by checking the relevant sections of this document or inquire with the company using the information provided in the contact section.

 

Retention time

 

Personal data shall be processed and stored for as long as required by the purpose they have been collected for.

 

Therefore:

 

  • Personal data collected for purposes related to the performance of a contract between the company and the user shall be retained until such contract has been fully performed.

  • Personal data collected for the purposes of the company’s legitimate interests shall be retained as long as needed to fulfill such purposes. users may find specific information regarding the legitimate interests pursued by the company within the relevant sections of this document or by contacting the company.

 

The company may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the company may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

 

Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 

The purposes of processing

 

The data concerning the user are collected to allow the company to provide its services, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), detect any malicious or fraudulent activity, as well as the following: remarketing and behavioral targeting, analytics, user database management, managing contacts and sending messages, advertising, displaying content from external platforms and tag management.

 

For specific information about the personal data used for each purpose, the user may refer to the section “Detailed information on the processing of personal data”.

 

Detailed information on the processing of personal data

 

Personal data are collected for the following purposes and using the following services:

 

Advertising

 

This type of service allows user data to be utilised for advertising communication purposes displayed in the form of banners and other advertisements on this website, possibly based on user interests.

 

This does not mean that all personal data are used for this purpose. Information and conditions of use are shown below.

 

Some of the services listed below may use cookies to identify users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the user’s interests and behavior, including those detected outside this website. For more information, please check the privacy policies of the relevant services.

 

In addition to any opt out offered by any of the services below, the user may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

 

Google Ad Manager (Google Inc.)

 

Google Ad Manager is an advertising service provided by Google LLC that allows the company to run advertising campaigns in conjunction with external advertising networks that the company, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, users may make use of Youronlinechoices. In order to understand Google's use of data, consult Google's partner policy.

This service uses the “DoubleClick” cookie, which tracks use of this website and user behavior concerning ads, products and services offered.   users may decide to disable all the DoubleClick cookies by clicking on: www.google.com/settings/ads/onweb/optout?hl=en.

 

Personal data processed: cookies; usage data.

 

Place of processing: United States – Privacy Policy.

 

Analytics

 

The services contained in this section enable the company to monitor and analyse web traffic and can be used to keep track of user behavior.

 

HubSpot Analytics (HubSpot, Inc.)

 

HubSpot Analytics is an analytics service provided by HubSpot, Inc.

 

Personal data processed: cookies; usage data.

 

Place of processing: United States – Privacy Policy.

 

Google Analytics (Google Inc.)

 

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

 

Google may use the data collected to contextualise and personalise the ads of its own advertising network.

 

Personal data processed: cookies; usage data.

 

Place of processing: United States – Privacy Policy.

 

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

 

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

 

Personal data processed: cookies; Usage data.

 

Place of processing: United States – Privacy Policy.

Displaying content from external platforms

 

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.

 

This type of service might still collect web traffic data for the pages where the service is installed, even when users do not use it.

Managing contacts and sending messages

 

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the user.

 

These services may also collect data concerning the date and time when the message was viewed by the user, as well as when the user interacted with it, such as by clicking on links included in the message. Where the users give the company consent, the personal data are used to provide the users with marketing and advertising about Digital Bridger's services, the users can opt out of this at any time from the company by emailing to IT@digitalbridger.com

 

HubSpot Email (HubSpot, Inc.)

 

HubSpot Email is an email address management and message sending service provided by HubSpot, Inc.

 

Personal data processed: email address; usage data.

 

Place of processing: United States – Privacy Policy.

 

Mailchimp (The Rocket Science Group, LLC.)

 

Mailchimp is an email address management and message sending service provided by The Rocket Science Group, LLC.

 

Personal data processed: company name; country; email address; first name; last name; phone number.

 

Place of processing: United States – Privacy Policy.

Remarketing and behavioral targeting

 

This type of service allows this website and its partners to inform, optimise and serve advertising based on past use of this website by the user.

 

This activity is facilitated by tracking usage data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

 

Some services offer a remarketing option based on email address lists.

 

In addition to any opt-out feature provided by any of the services below, users may opt out by visiting the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

Facebook Custom Audience (Facebook, Inc.)

 

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network.

 

Personal data processed: cookies; email address.

 

Place of processing: United States – Privacy Policy.

 

LinkedIn website Retargeting (LinkedIn Corporation)

 

LinkedIn website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this website with the LinkedIn advertising network.

 

Personal data processed: cookies; usage data.

 

Place of processing: United States – Privacy Policy.

 

Tag Management

 

This type of service helps the company to manage the tags or scripts needed on this website in a centralised fashion.

 

This results in the users' data flowing through these services, potentially resulting in the retention of this data.

 

Google Tag Manager (Google Ireland Limited)

 

Google Tag Manager is a tag management service provided by Google Ireland Limited.

 

Personal data processed: usage data.

 

Place of processing: Ireland – Privacy Policy.

 

User database management

 

This type of service allows the company to build user profiles by starting from an email address, a personal name, or other information that the user provides to this website, as well as to track user activities through analytics features. This personal data may also be matched with publicly available information about the user (such as social networks' profiles) and used to build private profiles that the company can display and use for improving this website.

 

Some of these services may also enable the sending of timed messages to the user, such as emails based on specific actions performed on this website.

 

HubSpot CRM (HubSpot, Inc.)

 

HubSpot CRM is a user database management service provided by HubSpot, Inc.

 

Personal data processed: email address; phone number; various types of data as specified in the Privacy Policy of the service.

 

Place of processing: United States – Privacy Policy.

 

HubSpot Lead Management (HubSpot, Inc.)

 

HubSpot Lead Management is a user database management service provided by HubSpot, Inc.

 

Personal data processed: various types of data as specified in the Privacy Policy of the service.

 

Place of processing: United States – Privacy Policy.

The rights of users

 

Users may exercise certain rights regarding their data processed by the company.

 

In particular, users have the right to do the following:

 

Withdraw their consent at any time. users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.

 

Object to processing of their data. users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

 

Access their data. users have the right to learn if data are being processed by the company, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.

 

Verify and seek rectification. users have the right to verify the accuracy of their data and ask for it to be updated or corrected.

 

Restrict the processing of their data. users have the right, under certain circumstances, to restrict the processing of their data. In this case, the company will not process their data for any purpose other than storing it.

 

Have their personal data deleted or otherwise removed. users have the right, under certain circumstances, to obtain the erasure of their data from the company.

 

Receive their data and have it transferred to another controller. users have the right to receive their data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data are processed by automated means and that the processing is based on the user's consent, on a contract which the user is part of or on pre-contractual obligations thereof.

 

Lodge a complaint. users have the right to bring a claim before their competent data protection authority.

 

Details about the right to object to processing

 

Where personal data are processed for a public interest, in the exercise of an official authority vested in the company or for the purposes of the legitimate interests pursued by the company, users may object to such processing by providing a ground related to their particular situation to justify the objection.

 

users must know that, however, should their personal data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the company is processing personal data for direct marketing purposes, users may refer to the relevant sections of this document.

 

How to exercise these rights

 

Any requests to exercise user rights can be directed to the company through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the company as early as possible and always within 30 days.

 

Cookie Policy

 

This website uses Trackers. To learn more, the user may consult the Cookie Policy.

 

Additional information about data collection and processing

 

Legal action

 

The user's personal data may be used for legal purposes by the company in court or in the stages leading to possible legal action arising from improper use of this website or the related services.

 

The user declares to be aware that the company may be required to reveal personal data upon request of public authorities.

 

Additional information about user's personal data

 

In addition to the information contained in this Privacy Policy, this website may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

 

System logs and maintenance

 

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (System logs) use other personal data (such as the IP Address) for this purpose.

 

Information not contained in this policy

 

More details concerning the collection or processing of personal data may be requested from the company at any time. Please see the contact information at the beginning of this document.

 

How “Do Not Track” requests are handled

 

This website does not support “Do Not Track” requests.

 

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Changes to this Privacy Policy

 

The company reserves the right to make changes to this Privacy Policy at any time by notifying its users on this page and possibly within this website and/or - as far as technically and legally feasible - sending a notice to users via any contact information available to the company. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

 

Should the changes affect processing activities performed on the basis of the user’s consent, the company shall collect new consent from the user, where required.

Definitions and legal references

 

Personal data (or data)

 

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

 

Usage data

 

Information collected automatically through this website (or third-party services employed in this website), which can include: the IP addresses or domain names of the computers utilised by the users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the user, the various time details per visit (e.g., the time spent on each page within the application) and the details about the path followed within the application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the user's IT environment.

 

User

 

The individual using this website who, unless otherwise specified, coincides with the data Subject.

 

Data Subject

 

The natural person to whom the personal data refer.

 

Data Processor (or data supervisor)

 

The natural or legal person, public authority, agency or other body which processes personal data on behalf of the company, as described in this Privacy Policy.

 

Data Controller (or the company)

 

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. The data controller, unless otherwise specified, is the company of this website.

 

This website (or this application)

 

The means by which the personal data of the user is collected and processed.

 

Services

 

The services provided by this website as described in the relative terms (if available) and on this site/application.

 

European Union (or EU)

 

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

 

Cookie

 

Cookies are Trackers consisting of small sets of data stored in the user's browser.

 

Tracker

 

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of users, for example by accessing or storing information on the user’s device.

 

Legal information

 

This Privacy Policy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General data Protection Regulation).

 

This Privacy Policy relates solely to this website, if not stated otherwise within this document.

 

For more information about how we can assist you, please contact us by emailing enquiries@digitalbridger.com

 

Latest update: Jan 05, 2021